Why does the Instructor Led module take a while to start?

Support Admin (IPAF) -

The issue

Some users complain that when running the module, they see the spinning wheel on the white background like below. It's not uncommon for this to run for several minutes.

Why is this happening?

There's nothing actually wrong here. Because of all the rich media included within the training module, it needs to spend a little time unpacking all the files it needs to run and display to the user.

That time may be affected by hardware factors, such as the amount of RAM on your computer. A faster computer with more RAM and a faster hard disk will unpack and run the software quicker than an older computer with the minimum specifications.

For more information on recommended specifications, please review the article here.

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